Shipping Policy
DELIVERY
Shipping Policy
We ship KC3 Perfumed Alcohol nationwide across the Philippines. Here's exactly what to expect after you place your order.
Free shipping on orders above ₱1,599
Orders below ₱1,599 are charged a standard courier rate, calculated automatically at checkout before you pay.
Order processing
Orders are packed and handed to the courier within 1–2 business days of payment confirmation. Orders placed on weekends or holidays are processed on the next business day.
Because alcohol is a liquid, every bottle is sealed and cushioned before it ships. If a courier flags an item as restricted for air freight, we reroute it by land — this may add a day or two to provincial deliveries.
Shipping rates and delivery times
| Destination | Estimated delivery | Shipping fee |
|---|---|---|
| Metro Manila | 1–2 business days | ₱65 |
| North Luzon | 3–5 business days | ₱70 |
| South Luzon | 3–5 business days | ₱70 |
| Batanes | 3–5 business days | ₱80 |
| Visayas | 7–14 business days | ₱110 |
| Mindanao | 7–14 business days | ₱110 |
Delivery times are estimates from our courier partners, not guarantees. Weather, holidays, and peak seasons (11.11, 12.12, Christmas) can cause delays outside our control. Remote and island areas may take longer.
How shipping is charged
Your shipping fee is based on your delivery region, using the rates above. The exact amount is shown at checkout before you confirm payment — there are no hidden fees added afterward. Orders totalling ₱1,599 and above ship free, to any region.
Payment options
We accept Cash on Delivery (COD) and secure online payment via QR Ph through PayMongo. COD may not be available for all addresses; if it isn't offered at checkout for yours, please choose online payment.
Tracking your order
Once your parcel is picked up, we'll email you a tracking number. You can also check your order status anytime through the Track my Order link in our footer. Tracking can take up to 24 hours to become active after dispatch.
Wrong or incomplete addresses
Please double-check your address and mobile number at checkout. If a parcel is returned to us because the address was incorrect or the courier couldn't reach you, we'll contact you to arrange redelivery. Redelivery shipping fees are shouldered by the customer.
Failed or refused deliveries
Couriers typically attempt delivery up to 3 times. If a COD order is refused or repeatedly undelivered, it will be returned to us and the order cancelled. Repeated refused COD orders may result in COD being disabled for future orders.
Damaged, missing, or wrong items
Please inspect your parcel on arrival. If anything arrives leaking, broken, or incorrect, contact us within 7 days with your order number and clear photos. See our Return & Refund Policy for the full process — we cover return shipping for damaged or wrong items.
Changing or cancelling an order
Need to change an address or cancel? Message us as soon as possible. We can usually help if the order hasn't been handed to the courier yet. Once it's dispatched, we can no longer modify it.
Questions about your delivery
Email kc3beautyproductstrading@gmail.com or message us on Viber at +63 945 301 7688, Sunday–Friday, 9:00 AM – 6:00 PM. Please have your order number ready.
Last updated: July 2026
A Family Brand, Made for Filipino Families
KC3 is named after our three daughters - Keith, Keish, and Keizha.
Since 2019, our family in Taguig has been making perfumed alcohol that Filipino families actually love to use.